Outpace Weekly Must-Read List

Weekly Outpace series that rounds up all of the articles that you should be reading to stay up to date in the Customer Experience world

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Reads for the week of 2/26

1. https://www.retailcustomerexperience.com/news/more-consumers-want-better-customer-experience/

2. https://rbj.net/2023/02/23/keeping-humans-at-the-heart-of-customer-experience-viewpoint/

3. https://www.retailcustomerexperience.com/news/gen-z-playing-critical-role-in-retail-customer-experience-strategy/

4. https://federalnewsnetwork.com/cme-event/federal-insights/the-digital-front-door-and-transforming-customer-experience-and-the-citizen-journey/

5. https://www.forbes.com/sites/alanschwarz/2023/02/21/these-15-companies-dominate-customer-experience-all-stars/?sh=dd8093f1a2c2